Privacy Policy

Effective Date: 03-June-2024

At siliconedollsofcomfort.com, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure it is protected while you browse our collection.

1. Information Collection

We collect information from you when you:

Inquire to Adopt: When you contact us via WhatsApp or Email to discuss a doll.
Place an Order: When you provide details for shipping and delivery.
Subscribe: If you sign up for nursery updates or special offers.
Fill out a Form: When you use a contact form or survey on our site.

The information collected may include your name, email address, mailing address, and phone number.

2. Use of Information

The information we collect from you is used in the following ways:

To Personalize Your Experience: Helping us provide the specific photos or videos you request during your inquiry.
To Improve Our Website: Using visitor feedback to improve our gallery and layout.
To Process Orders: Your information is used specifically to ensure your doll and accessories are delivered to the correct address.
To Send Periodic Updates: Using your contact details to send shipping tracking or nursery news.

3. Information Protection

We implement a variety of security measures to maintain the safety of your personal information. Because orders are handled through direct communication, we ensure that any sensitive shipping details shared with us are kept confidential and used only for delivery purposes.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third parties (such as international shipping couriers) who assist us in delivering your order, as long as those parties agree to keep this information confidential.

5. Data Retention

We will retain your information only for as long as necessary to fulfill your adoption, comply with shipping regulations, and provide after-care support for your doll.

6. Third-Party Links

Our website uses links to external communication tools like WhatsApp. These third-party services have separate and independent privacy policies. We, therefore, have no responsibility or liability for the activities of these linked services.

7. Consent

By using our site and contacting our nursery, you consent to our website privacy policy.

8. Changes to our Privacy Policy

If we decide to update our privacy policy, we will post those changes on this page.

9. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Website: siliconedollsofcomfort.com
Email: support@siliconedollsofcomfort.com